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Chief Jeff Johnson’s Customer Service 4-Course Series Now Available with all iLearnFire memberships!

Sample from 4-Course Series

Gain valuable insights and recommendations to build outstanding relationships between fire departments and the communities they serve with this exciting NEW 4-course series.

The best part is that it’s included at no extra charge in an iLearnFire membership. 

JohnsonAbout Jeff: As the Chief Executive Officer for the Western Fire Chiefs Association, Jeff is nationally known as an innovator and ambassador for excellence through fire department customer service. He advocates for the ability to demonstrate smart government while still maximizing the value of services provided to the community.

Chief Johnson spent 32 years in the fire service, retiring as the fire chief and chief executive officer for Oregon’s Tualatin Valley Fire & Rescue (TVF&R) after 15 years of service. During his time as the chief executive, TVF&R became recognized as one of the nation’s premiere fire and rescue service providers. He has authored two fire service books and is a featured guest lecturer across the nation.

Jeff draws upon his experience and expertise to provide engaging video-based courses about Intentional Culture, Marketing, Taxpayers as Customers, and Service. The courses are beneficial to everyone in the fire service from line personnel, to officers and administrators.

About iLearnFire: With over 170 online courses for firefighter development, EMS continuing education, and workplace safety, iLearnFire gives you easy access to individual e-learning and classroom delivery options through unlimited-use memberships or single course credits. Department memberships come with full administrative features to assign, track, and report on department-wide training. Visit ilearnfire.com for more more information.

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